The Myriad Promise
At Myriad we believe every patient should have access to the highest quality genetic testing, because patients and their families use test results to make life saving medical decisions. Myriad promises to provide affordable access to testing, a lifetime commitment to accurate results, and comprehensive support for ALL appropriate patients and their families.
If you encounter ANY financial hardship associated with your genetic test, Myriad will work with you toward your complete satisfaction.
What if I have a high deductible plan or co-insurance?
You will be responsible for any applicable deductible and co-insurance/copay amount (just as any other treatment). If you have a high deductible or co-insurance, you may qualify for the Myriad Financial Assistance Program (MFAP) for a reduced out-of-pocket cost.
What is the difference between an Explanation of Benefits (EOB) and a bill?
Your insurance carrier will process our claim and then send you an Explanation of Benefits (EOB) – THIS IS NOT A BILL. You will NOT be responsible for any balance unless you receive a bill directly from Myriad, even if you receive a denial letter from your insurance company. If you have concerns about your EOB please contact Myriad.
This IS NOT a bill
This IS a bill
What if I need help with my bill?
If you have any questions about the billing process, contact us, NOT your clinician. Myriad will work with you toward your complete satisfaction. Myriad provides payment plans without interest, where you can pay as little as $15/month if you have a bill. For more information: email firstname.lastname@example.org or call 844-697-4239